EU Customers – Right of Withdrawal
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If you are located in the European Economic Area (EEA), you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason.
- Return shipping costs are borne by the customer. The customer is also responsible for any risk of damage or loss of the returned package during transit. We strongly recommend using a trackable shipping method and retaining proof of postage until your refund has been confirmed.
- We will process your refund within 14 days of receiving the returned goods.
- This right does not apply to the following: back-ordered items, and any product clearly marked with a no-return warning on its product page.
- To exercise your right of withdrawal, please contact us at support@lifeeasysupply.com or submit a request here.