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Shipping policy

Shipping Rates

A). For ordinary goods:

  • 0-49.99 USD: 4.5 USD
  • 50 USD and up: Free Shipping

B). For some fragile or oversize/weight items:

  • 0-29.99 USD: 8.5 USD 
  • 30-49.99 USD: 12 USD
  • 50-99.99 USD: 17 USD
  • 100-149.99 USD: 22 USD
  • 150-199.99 USD: 32 USD
  • 200 USD and up: 42 USD

C). For Linear Actuators

  • 0-149.99 USD: 40 USD
  • 150-299.99 USD: 55 USD
  • 300 USD and up: 70 USD

D).  For European countries, the shipping cost will be a little bit higher.

 

Shipping Time

  • The average shipping time is around 8-20 days, most packages will take around 10-15 days. 
  • For the Linear actuators, the shipping time is around 5-10 days (Production time not included).
  • The shipping time might be extended when during the peak season

 

Shipping Method

  • To ensure shipping quality, we use ePacket for all orders by default, if ePacket is not available, we will use Registered Parcel. 
  • For linear actuators and high-value orders, we use DHL/FedEx

Operation Time

  • We will try our best to ship your order out within 24 hours, however, if the item you order is out of stock, the operation time may be longer.
  • Order received on the Weekend will be processed Next Monday.
  • For items like linear actuators which need to arrange production, the operation time could be 5-10 days. 


Tracking

  • A shipping notification will send to you by email or SMS as soon as your package is shipped. You can find the tracking code in it.
  • You can track your package on https://www.17track.net/en with the tracking code we send.
  • Note: we found the notification email sometimes may be marked as spam by some email provider, so, if you do not receive any notification email after a week, please check with your trash box.